Kamo Skinz Return & Refund Policy

Effective Date: October 19, 2026

Purchases made before October 19, 2026, please visit the page below for refund policy terms and conditions

https://kamoskins.com/pages/return-policy

At Kamo Skinz, customer satisfaction is important to us. We offer 30-Day Hassle-Free Returns on eligible purchases. If you're not completely satisfied with your order, you may request a return within 30 days of delivery, subject to the terms below.

1. Return Eligibility

To qualify for a return:

• Return requests must be submitted within 30 days of the delivery date.

• Products must be unused, unworn, undamaged, and in their original condition.

• Products must be returned in their original packaging, including all original accessories and components.

• Proof of purchase or a valid Kamo Skinz order number is required.

• All returns must be approved through our return portal before being shipped back.

Products showing signs of use, installation damage, excessive handling, or missing components may be denied a refund.

2. Return Shipping Costs

Customers are responsible for all return shipping costs for standard returns, including but not limited to:

• Changing your mind or no longer wanting the product.

• Ordering the incorrect phone case size or model.

• Not liking the color, design, or pattern.

• Purchasing the wrong item.

• Any other personal preference or reason unrelated to a Kamo Skinz error or qualifying product defect.

Kamo Skinz does not provide prepaid shipping labels for standard returns.

If an incorrect item was shipped due to an error by Kamo Skinz, or a product arrives damaged or defective, we will review the issue and provide an appropriate resolution, including a prepaid return label when applicable.

Customers are encouraged to use a shipping service that provides tracking. Kamo Skinz is not responsible for customer-arranged return shipments that are lost or damaged in transit.

3. Final Sale & Promotional Purchases

All products marked Final Sale or purchased during promotional sales are non-returnable and non-refundable.

This includes products purchased during special promotions, holiday sales, limited-time sales events, and other promotional offers.

These items are not eligible for returns, exchanges, or refunds due to buyer's remorse, incorrect size selection, or personal preference.

This exclusion does not affect applicable warranty coverage or any rights and remedies required by law for defective, damaged, or incorrectly fulfilled products.

4. How to Request a Return

All eligible returns must be initiated through our online return portal.

1. Visit our website at www.kamoskinz.com and access the Return Portal.

2. Enter your order information and select the item you wish to return.

3. Submit your return request for review.

4. Once approved, follow the return instructions provided.

5. Securely package your item and ship it to the designated return address.

Return Address:

Kamo Skinz LLC
PO Box 549
Haskell, OK 74436

Please do not ship products back without receiving return approval.

Approved returns must be shipped within 14 days of approval unless otherwise instructed.

5. Refunds

Once your returned merchandise has been received and inspected, we will notify you of the approval or denial of your refund.

If approved:

• Refunds will be issued to the original payment method.

• Original shipping charges are non-refundable for standard returns.

• Customer-paid return shipping costs are non-refundable.

• Refunds cover the purchase price paid for eligible returned products, including applicable taxes as required by law.

• Financial institutions may require additional processing time before funds appear in your account.

If returned merchandise does not meet our eligibility requirements, Kamo Skinz reserves the right to deny the refund.

Customers may request that ineligible merchandise be shipped back to them at their own expense.

6. Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, please contact Kamo Skinz customer support promptly with your order number and photographs of the issue.

We will review the situation and determine the appropriate resolution, which may include a replacement, refund, or return shipping label at no additional charge when applicable.

Damage resulting from normal wear and tear, misuse, accidents, or improper installation is not considered a manufacturing defect.

Products experiencing defects after the return period may be eligible for coverage under our separate Limited Warranty Policy.

7. Exchanges

Kamo Skinz does not guarantee direct exchanges for products ordered in the incorrect size, model, color, or pattern.

Customers wishing to purchase a different product may return their original eligible purchase under this policy and place a new order.

Return shipping costs remain the customer's responsibility unless the exchange is necessary because of an error by Kamo Skinz or another circumstance requiring a different remedy by law.

8. Return Policy Exceptions

Kamo Skinz reserves the right to reject standard return requests that do not meet the requirements outlined in this policy, including:

• Returns requested after the 30-day window.

• Products that have been used, damaged, or altered.

• Products missing original packaging or components.

• Final-sale or clearance merchandise.

• Purchases made during excluded Black Friday/Cyber Monday promotional events.

• Merchandise returned without prior authorization.

Nothing in this policy limits rights or remedies that cannot legally be excluded.

9. Contact Us

For questions regarding returns, refunds, or exchanges, please visit www.kamoskinz.com and contact our customer support team.

We strive to respond to customer inquiries within two business days.

Kamo Skinz LLC reserves the right to update this policy for future purchases. Changes will not retroactively eliminate return rights previously offered to customers at the time of purchase.